Plumbing FAQs - What Should I Do If I Get An Abnormally Expensive Water Bill?

If you receive a water bill that is higher than usual, the first thing you should do is call your city or municipal water department and let them know.  They can come out to make sure that the meter was read correctly, and also to inspect for any leaks on the city owned side of your water meter.  

If everything checks out alright on their end, you should call a plumber to come out and inspect your plumbing system to determine if there is a leak and where it may be coming from.  Here are a few things to keep an eye out for in the meantime:

• water pooled up in your yard or driveway - this may be indicative of a water main leak underground and you will want to have this addressed sooner rather than later
• any visible leaks, drips or signs of water damage
• constantly running toilets

A high water bill can stem from a wide range number of issues, it could simply be that your toilet fill or flush valve may need to be replaced, or you could have a break in your water main that may need to be dug up and repaired.  Once the issue is identified and corrected, be sure to get a copy of the invoice from your plumber.  Some municipalities will give you a break on your water bill if you are able to show them proof that there was a problem.