Wednesday, January 25, 2017

What Should I Do If I Get An Abnormally Expensive Water Bill?

An abnormally expensive water bill could have a few culprits.  First off - call your water provider and ask them to double check that the meter was read correctly.  Also have them inspect the city owned side of the meter to make sure there are no leaks.  

If the meter was read correctly, and your water provider didn't find any leaks on their side of the meter, call a plumber and ask them to help you investigate to find the source.   A few things to look out for include: water pooled up in the yard (could be indicative of a break in the water main), constantly running toilets, or any visible signs of leaks or water damage.  The issue could be as simple as a leaking flapper valve, or you could have a break in your water main that may need to be dug up and repaired - either way, a plumber can help you identify the cause.  

After the repairs are complete, be sure to get a copy of the invoice from your plumber.  Some municipalities will give you a break on your bill in certain cases if you are able to show them that there was a problem and it has been repaired.

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